Help for families seeking asylum

Who is this support for? 

The asylum process can be especially challenging for families. We support newly arrived pregnant women, single parents and families with children aged 18 or under. 

How we help

We know that going through the asylum process can be scary, stressful, lonely and confusing. Many newly-arrived families face difficulties and some have multiple, complex needs. But we also know that families can go on to thrive.

Our Family Rights Case Managers support parents and children through every step on their asylum journey. We are here to listen, provide advice and support and work with legal representatives to help families navigate the complex asylum process.  

We can help families:

  • Understand their rights and entitlements
  • Find legal support
  • Access health and welfare services
  • Apply for financial support
  • Make social connections and find support in the local community
  • Enrol for English classes and access education for parents and children
  • With asylum support and accommodation
  • By advocating on their behalf with the Home Office and other professionals

Contact us

To speak to an advisor and learn more about the service, please call 0808 1967 274 or email families@scottishrefugeecouncil.org.uk

 

The Family Rights Service is delivered by Scottish Refugee Council in partnership with Latta & Co and JustRight Scotland. It is funded by Justice Together, The Robertson Trust, and Glasgow City Council.

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Q&A with Esther

Over the next three years, our Family Rights Service will provide 200 families with guidance and support at every step in their asylum journey. Service Manager, Esther Muchena, tells us more about this new approach.

Raim's story

When she arrived in Scotland, Raim knew very little about the asylum system and had no friends or family to turn to for support. Now she and her son are both thriving.