Help for families seeking asylum
Who is this support for?
The asylum process can be especially challenging for families. We support newly arrived pregnant women, single parents and families with children aged 18 or under.
How we help
We know that going through the asylum process can be scary, stressful, lonely and confusing. Many newly-arrived families face difficulties and some have multiple, complex needs. But we also know that families can go on to thrive.
Our Family Rights Case Managers support parents and children through every step on their asylum journey. We are here to listen, provide advice and support and work with legal representatives to help families navigate the complex asylum process.
We can help families:
- Understand their rights and entitlements
- Find legal support
- Access health and welfare services
- Apply for financial support
- Enrol for English classes and access education for parents and children
- Make social connections and find organisations offering support in the local community
- Address issues with asylum support and accommodation
- Advocate on their behalf with the Home Office and other authorities
Contact us
If you need support with these issues, please call our free helpline on 0808 1967 274. We receive a high volume of calls and you may be placed in a queue before speaking with an advisor.
If you work for an organisation that supports refugees or people seeking asylum, you can also contact us by email at refugeesupport@scottishrefugeecouncil.org.uk. We aim to respond to email inquiries within three working days.
When Azade became pregnant, she and her husband were being kept apart by the complex asylum system. With our help, they now live happily together with their baby.
