To help protect the health of everyone in our community we are temporarily changing the way we run our services.


During the COVID-19 crisis we will provide a full advice service by phone only.


We are working hard to make sure this runs smoothly and to make sure that everyone who needs advice is able to get it.


Please phone us on 0141 223 7979 to:

  • Arrange a phone appointment or speak to a caseworker

  • Show us documents – phone us and we will make arrangements with you to do this digitally if possible.

  • If you need to collect a payment – phone us and we will make arrangements.

Any other queries please phone us on 0141 223 7979 


Our helpline is open Mon-Fri.

Mon 10am – 1pm; 2pm – 4pm.

Tues 10am – 1pm; 2pm – 4pm.

Wed 2pm – 4pm

Thurs 10am – 1pm; 2pm – 4pm.

Fri 10am – 1pm; 2pm – 4pm.

Please take care and we hope to see everyone again when this crisis is over.

Chris Afuakwah
Author: Chris Afuakwah