Support for newly granted refugees

Who is this service for?

We support people who have recently received refugee status, humanitarian protection or discretionary leave to remain as they begin rebuilding their lives in Scotland.

How we can help

Our advisors provide expert information, advice and ongoing support to help people with everything from housing and money issues to learning English, finding work and making new friends.  

We can help with:

  • Understanding your rights and entitlements
  • Housing and healthcare
  • Benefits, banking and financial support
  • Questions about education
  • Enrolling for English language classes
  • Training, information and advice to help people find work
  • Advice about travel documents and biometric residence permits (BRP)
  • Making social connections 

Make an appointment

This service is by appointment only. Please call our free helpline to ask for an appointment: 0808 1967 274.

We receive a high volume of calls and you may be placed in a queue before speaking with an advisor.

If you work for an organisation that supports refugees or people seeking asylum, you can also contact us by email at refugeesupport@scottishrefugeecouncil.org.uk.

Sara and Miriam fled Syria when a bomb destroyed their home. Our Refugee Support Service is helping them rebuild their lives in Scotland.