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Refugee Support Service, Stories
Refugee helpline: providing a lifeline service

Our national helpline offers a lifeline for people struggling to make sense of the complex…

News, Our Impact, Services
Lockdown life: keeping our helpline running

Helpline Adviser, Caitlin Reilly is often the first person that New Scots speak to when…

News, Our Impact, Services
Lockdown life: “Demand for the Helpline has really grown”

As a Helpline Adviser, Rachael Bell, is our first point of contact for many refuges…

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