Free Helpline
0808 1967 274
Call our free helpline for confidential information and advice on refugee and asylum issues.
0808 1967 274
Who is the helpline for?
- Refugees and people seeking asylum who are living in Scotland
- Individuals and organisations looking for information to help them support people seeking safety
How we can help
Our expert advisers are here to listen and find out how we can help. We speak a number of languages. We can also arrange for an interpreter. Please ask if you need one.
We can help with questions about:
- Money (including banking, benefits and emergency financial support)
- Housing
- Homelessness
- Immigration information and advice
- Healthcare and mental health services
- Education and employment
- Learning English
- Making social connections
- Official documents issued by the Home Office
- Accessing specialist support from organisations like Freedom From Torture, Rape Crisis Scotland or TARA (Trafficking Awareness Raising Alliance)
Our free helpline is open at the following times:
- Monday 9am - 5pm
- Tuesday 9am - 5pm
- Wednesday 2pm - 5pm
- Thursday 9am - 5pm
- Friday 9am - 3pm
Find legal help:
- Find legal advice in Glasgow or legal advice in Edinburgh
- Find an immigration solicitor in Scotland on the Law Society of Scotland adviser finder
- Find a qualified immigration adviser on the OISC adviser finder
